The customer receives the OTP code within seconds.The customer chooses whether they receive the code by email, text, or phone call.The customer receives an offer to further verify the account with a OTP if the account doesn’t recognize the device or wishes to further protect the user’s information.The customer attempts to log into an account using the typical username and password.So if you want top-notch protection, consider OTP to offer customers peace of mind from bad actors accessing their accounts easily and reaffirm your organization’s reputation for security.Ĭontinue reading to learn what an OTP is-and why OTPs are crucial to customer account security.Įnd users will find it’s simple to get and use an OTP: Time-sensitive, single-use OTPs replace static passwords to provide greater protection from fraud and data leaks. Customers receive this token by email or SMS and enter it into the login form to access their accounts. What does OTP mean? Simply put, a one-time password is an autogenerated code that’s good for a single login and used to verify the user’s identity. One of the simplest but most effective methods of 2FA is a one-time password or one-time passcode (OTP). To stay one step ahead of cybercriminals, companies secure customer accounts with two-factor authentication (2FA).
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